I am trying to work things out with Pro-Flo, but apparently they have moved from Florida to Tennessee.
I would like to advise anyone considering ordering from them to wait until I have my issue settled.
Here's what has happened so far:
I ordered my second K1196 kit from them about February 15th, 2007 and felt confident as I had already gotten one from them a couple years earlier. That was the last I've heard of them. I've been calling and sending emails to no avail. I have left my last voicemail a few minutes ago advising them that if I do not hear back from them by 4pm this afternoon that I will begin the dispute process with my credit union immediately.
Fortunately my credit union is very good with dealing with disputes - though I have never gone through one myself. I was hoping that I would just get my big bore kit and go happily along my way, but this is not looking good.
I would like to advise anyone considering ordering from them to wait until I have my issue settled.
Here's what has happened so far:
I ordered my second K1196 kit from them about February 15th, 2007 and felt confident as I had already gotten one from them a couple years earlier. That was the last I've heard of them. I've been calling and sending emails to no avail. I have left my last voicemail a few minutes ago advising them that if I do not hear back from them by 4pm this afternoon that I will begin the dispute process with my credit union immediately.
Fortunately my credit union is very good with dealing with disputes - though I have never gone through one myself. I was hoping that I would just get my big bore kit and go happily along my way, but this is not looking good.
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