State Farm
I have also been with SF for many years. Have auto and home policies. Had a couple of claims from lightning damage and one flooded basement. They never blinked. Handled everything with no hesitation. Just paid the deductible.
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flooded basement
Waked down the basement steps yesterday only to find up to 6 inches of water on the floor. Sitting on the carpet!
Seems the float for the sump pump was somehow waterlogged (water's not leaving the float so I don't know how it got in), so it was too heavy to travel up enough to flip the switch, Anyway, I turned it on and after quite a few hours the water got pumped out. Carpet/pad is a soaked sponge. Lots of cardboard boxes full of motorcycle parts is probably the worst of it other than the nice carpet which is currently being cut to bits. Possibly the base of the drywall.
Serve-Pro is here now beginning to take care of things. Seem very professional. A fleet of four vans.
As is often the case, I hemmed and hawed about doing an insurance claim. Haven't ever had one on a house (40 years with State Farm).
Anyway, any words of wisdom from anyone that's been there done that?
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