Question for Internet Guru's??

[cywelchjr]

Well, I finally got here by taking my Linksys router out if the equation. It is a WRK54G. I can access every other site in the world (all that I have tried anyway) but not XS11.com and yes I tried using IP address. With the router hooked up, I can nto get here from my hardwire connected desktop or my laptop.

Hook my cable modem direct to my desktop and here I be. No one can tell me what is up with the bloody router yet. Linksys starts working with me then they tell me I am out of warranty so they can't help me anymore.

I tried resetting to factory defaults and still no go. May just pony up for a new and improved router I guess. But it makes no sense that the only issue is not getting to this particular site!

Actually you might check into DD-WRT, it's replacement firmware for many models of routers and it works VERY well. I have several motorola wireless routers and I run DD-WRT in all of them. Much more control and much better operation, but I'm not sure if it would work on your model, you would have to look at the list on their site.

[jmnjrpa]

Did you try hooking it back up and see for sure. This makes no sense that you could access before and now can't.

[DGXSER]

Yep I have tried it several ways around it. Same result, with router no access, without router access. I wonder if the site has blocke dmy MAC by mistake trying to block a spammer as suggested earlier.

[TopCatGr58]

Hey Don,

I got your email, but the site only blocks IP addresses, and I first review the ones that I am going to block by checking it with an IP address site, most are like in the UKRAINE or such, then I add them to the GROWING list of IP addresses, will usually post just the first 3 sets of #'s, ie. 210.100.100.* and then wildcard the last allow blocking of 255 IPs at one time!!! I checked and your IP is NOT amongst the ones that are in the banned list!

T.C.

HOLD ON....let me check something, because I vaguely remember that ROUTERS use a different IP than a person's personal ISP assigned IP. I'll be back!

[TopCatGr58]

Okay, I just checked MY router setup IP, and it's a bit different than my real IP address, but it's NOT amongst the list of banned ones, but I'm wondering IF the IP address that you use to access your specific router MIGHT be amongst the list??? Mine is a Linksys...been working for many years, and IIRC, Netgear were made by Linksys anyways!!

Okay, let me know, either in email, or PM what your router setup IP is, and I can check it against the ban list.

But I don't know that much about home networks, routers, and such, so I don't know IF the setup IP is what would be shown to the site, vs. your actual ISP assigned IP? I do know that the router is able to create many virtual IPs' to allow it to permit many different machines to access the net via the ONE actual ISP/IP account!
T.C.

[Larrym]

Bot attack?

TC,

I had some trouble a while back with this site and only this site. I started a thread to check and see if I was the only one having problems:

http://www.xs11.com/forum/showthread.php?t=24796

It appears that I was not the only one. The problem appeared to correct itself in a few days. The thing is that if I had tried to "diagnose" the problem from my end then I would have ended up making changes on my end which would not have been effective because the problem was not with my hardware or software.

Still unknown if the original problem was the hardware/software at the main server/host for this site or whether it was the result of a hacker getting inside our host. I say that the hardware/software problem is not on DGXSER's end and that he should be able to connect with the standard routers/software he always had. He shouldn't have to buy a new router or fuss with his own internet protocols.

This sounds like a problem which should be handled by the host's technical support team/administrator after you have ensured everything is ok on your end: not on the banned list.


Good Hunting!

[DGXSER]

Thanks for the input Larry! I think i agree that it is not on my end. But onyl in wokring it out together will we find the issue. There seams to be something about my setup or access that the site is nto liking these days.

It must be soemthign with my router address since it does nto have a problem with what my cable modem is sending, only when it comes from my router. That was why I sent TC my MAC from my router I thought that would be what the site was seeing. Will try again later as I am obviously not hooked to the router right now.

[Larrym]

98.6 Degrees

I guess that if you have bypassed/eliminated your router and are getting through then your router's "static" address may be suspect: Listed as from a "nere-do-well" and blocked.

What I'm suggesting is that you hook up the original router and have the host support recognize your attempt to connect and then give you the green light. This would require that there actually be a warm body on the host site who would take the appropriate action.

The original problems with the site was that everybody was having trouble connecting. Almost as if the host had forgotten who was one of the "good" guys. It seams to reason that the "list" may have been corrupted and you were singled out as one of the "heinous".

Well...no more heinous than the rest of us...

[Crazcnuk]

The router shouldn't have a static IP address.

In the setup the WAN IP should be set to 'get from ISP'. The router takes the IP address that is assigned to you by your provider. When you take the router out of the loop, your computer will be assigned the same IP from your ISP.

The internal addresses, for your computer(s), printers etc are internal LAN addresses. They will be something like 192.168.XXX.XXX, usually. These are addresses that can't be contacted directly by outside LANs (unless your dealing with a hacker of course).

Most people have the internal LAN IPs set to automatic which mean the router assigns them, in order, to each device in your particular local as they come on line. 192.168.1.1, 192.168.1.2, or whatever. The router will usually be the first one also called the Gateway.

What the ISP sees is just the router. It is the device with the IP assigned from the ISP. All the internal devices are invisible to the outside world.

As for MAC addresses, the router will have one, and so does each device on the network. You can actually make your router 'spoof' a MAC address, ie: make it show the MAC address of one of the devices in your network, rather than the routers MAC ID. MAC Ids are unique to every device with one world wide.

Why the router, or site would restrict each other is really wierd, without one or the other being told to do so.

You can check your router IP (ISP provided) in the router setup, and you can check your computer IPs by opening a command prompt (Start>run>cmd) and typing ipconfig /all.

[Larrym]

Holy DNS, Batman!!

I agree. It should be "dynamic". But who knows just how much "tweaking" was done in the software settings/protocols in the attempt to fix things on DGXSER's end.

I'd say just reset the router back to the Factory settings and do a "restore" on his computer back to a time before sept 25'th. Then go from there to the host site to get things back to normal.

[b.walker5]

[QUOTE=Crazcnuk;236675]The router shouldn't have a static IP address. [QUOTE]

Not necessarily, I run a home network with 3 wireless laptops and a hard wired desktop (teenage kids and wife, and work etc...) I run static ip's from the router for the lan and I also run a static ip in the router on the wan. This is to allow PC Anywhere access to and from work, it doesnt work with dynamic ip. I had to tell my isp that i needed a static ip and they assigned it. I've not had any trouble accessing CH11 at all, ever.

[Crazcnuk]

Yes, but your one of the 1% who know how and why to do that. All the rest are usually running pretty much default settings.

Personally, the last thing I want is PCanywhere, anywhere near my computer. At least with the ability to log into my machine.

I still use dynamic Ips internally, as the only thing that cares is my Lexmark T614 printer. It has to be hard set as well, but I I limited my system to 10 max connections, and put the printer as 10. However, I also use a modified IP scheme, rather than the standard 192 system, and all my devices have to have thier MAC addresses registered or they can't connect to the network. They can however connect to the router just to use the Internet, if they have my security code.

I do that simply for testing, as I repair laptops in my spare time.

I also keep Wireless off unless I am using it. I prefer hardwire.

Linksys does not make Netgear routers. Linksys is the cheapo home brand of Cisco. I've only needed 2 Netgear routers over the last decade and I only got the 2nd for the updated protocols. The first one still works fine. I also have a couple of old Linksys around, as they were given to me, but they are flaky so I would only use one in an emergency.

[DGXSER]

TC,

To answer your why you see so many braod IPs for me, right now I am in a coffee shop in north Indiana, tomorrow home, next week anywhere from Kentucky, Indiana Mississippi or Tennessee. That may explain the multiple IPs

I did reset my Router to factory settings. I use WAP for security and let the router assign IPs, but they are static in my LAN. Will look into the IP on my router from my ISP when I get home tonight.

Thanks for all the ideas and help!!

[CatatonicBug]

Not necessarily, I run a home network with 3 wireless laptops and a hard wired desktop (teenage kids and wife, and work etc...) I run static ip's from the router for the lan and I also run a static ip in the router on the wan. This is to allow PC Anywhere access to and from work, it doesnt work with dynamic ip. I had to tell my isp that i needed a static ip and they assigned it. I've not had any trouble accessing CH11 at all, ever.

My isp WON'T assign a static IP address unless I pay as a business. If you have a static IP address, you can then set up and host a website/public email domain from home. My website is hosted by yahoo, so they control the DNS. I have to pay them just under $9/mo for them to host my website/personalized email address.

If I have to connect to my home network remotely, I have to check before I leave the house and find out what my IP address is that day (it stays the same for a while, but changes every few weeks). I have my PC set as the DMZ on my router, so when I use Remote Desktop, it goes directly to that PC. I can then use Remote Desktop from that PC to access any other PC in my home network (I use a Win Server '03 PC as my Domain controller).

[Bigfoot]

If I have to connect to my home network remotely, I have to check before I leave the house and find out what my IP address is that day (it stays the same for a while, but changes every few weeks). I have my PC set as the DMZ on my router, so when I use Remote Desktop, it goes directly to that PC. I can then use Remote Desktop from that PC to access any other PC in my home network (I use a Win Server '03 PC as my Domain controller).

You can always use a service like dyndns.org. On some routers you can input your settings and it will keep track of your ip address and update it as necessary. It is a free service.

Also, why put the pc in the DMZ. Just use port forwarding and forward 3389 to that machine. In fact you can forward different ports to different machines. For example forward 3390 to a second pc. Change the rdp listening port on that machine and you can use remote desktop directly to that machine as well.